2026-10-30
Privacy
Controller
Kilner Gábor EV, a Hungarian sole trader. Address: Rózsa utca 32., Harkány, Hungary. Contact: gabor@kilnerfenster.hu, +36 20 371 7636.
Enquiries and purpose
We process your name, e-mail, project location, optional phone number and message, customer category, products, requested service, timing, language and source page. If you attach a configuration, we also receive its dimensions, profile, colours, glazing, opening arrangements, posts, roof choices and preview image. Name, e-mail and project location are required to respond. Exact dimensions are not required for an initial enquiry. Please do not include sensitive personal information.
Legal basis
For an individual requesting a quotation, processing is necessary for steps taken at their request before entering into a contract: GDPR Article 6(1)(b). For a business contact, our legitimate interest in business communication is the basis under Article 6(1)(f); you may object. Confirming that you have read this notice is not a subscription to marketing.
Recipients and storage
The enquiry is transmitted over HTTPS to our server, stored outside the public web directory and sent by authenticated SMTP to gabor@kilnerfenster.hu. A copy is forwarded to the business mailbox targetech.fenster@gmail.com. The hosting and mail provider is Rackhost Zrt., 6722 Szeged, Tisza Lajos körút 41., Hungary (info@rackhost.hu). Gmail is provided in the EEA by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The service may involve processing outside the EEA as described in Google’s privacy and data-transfer notices. Access is limited to the business owner and people who need the information to handle the enquiry.
Retention
The private administration archive retains a successfully forwarded enquiry for 90 days after forwarding or its later administrative closure. Pending enquiries are retained until the delivery problem is resolved. Expired entries are hidden from the administration interface and physically removed during a subsequent server processing run. A separate technical sending queue deletes the content of successfully forwarded enquiries after seven days when processed. Pending content remains until resolved; technical identifiers may remain to prevent duplicate submission. Enquiries that do not lead to a contract are deleted from the business mailboxes within 90 days of closure; the business owner carries out this deletion. Contract and accounting records have separate applicable retention requirements.
Configurator and security
The configurator runs in your browser without an account or AI service. A plan is downloaded to your device only when you choose to save it. Its data and preview reach us only when you submit the enquiry. Unsaved changes may be lost on refresh. The former planner may have stored kilner_designer_v1 locally; you can remove it in browser settings. The enquiry endpoint uses the necessary kilner_session session cookie (HttpOnly, SameSite=Strict, Secure over HTTPS). An irreversible IP hash and attempt times limit repeated submissions within a 30-minute window. Technical error logs do not contain enquiry text. The host may maintain access and error logs; their retention depends on hosting configuration. Security processing is based on legitimate interests under Article 6(1)(f).
Your rights
You may request access, rectification, erasure, restriction and, where applicable, portability, and object to processing based on legitimate interests. Contact gabor@kilnerfenster.hu. We normally respond within one month; the GDPR allows an extension in justified cases. There is no automated decision-making or profiling. You may complain to a competent supervisory authority, including Hungary’s NAIH, or seek a judicial remedy. NAIH: 1055 Budapest, Falk Miksa utca 9–11.; current complaint channels are on its official website.
Visit measurement – Google Analytics 4
Google Analytics 4 loads only after you consent to Statistics. We measure visits, traffic sources and steps leading to an enquiry, based on your consent (GDPR Article 6(1)(a)). Declining does not affect the website or enquiry form; no Analytics data is sent.
Measurement may include page views, language, device and browser details, limited campaign identifiers, phone and email button clicks, and enquiry starts and successful submissions. Form names, phone numbers, email addresses, free text, plans and images are not sent to Google Analytics. Advertising personalisation and Google Signals are not enabled.
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Processing outside the EEA may occur; the notices below explain safeguards and processing. User- and event-level data retention is 2 months; aggregated reports may be retained differently.
Consent and cookies
Your choice is stored locally as kilner_consent_v3 for up to 180 days, without form data. After consent, _ga and _ga_* cookies hold measurement identifiers for up to 180 days. You can withdraw at any time by choosing “Necessary only” in Cookie settings in the footer. We then stop measurement and delete these measurement cookies. Withdrawal does not affect the lawfulness of earlier processing. kilner_session remains a necessary session cookie protecting your enquiry.
Facebook and Instagram advertising measurement – Meta Pixel
Meta Pixel loads only after your separate Marketing consent. It measures page views (PageView) and enquiries successfully accepted by the server (Lead). Failed or abandoned forms do not count as Leads. Legal basis: your consent (GDPR Article 6(1)(a)).
Provider: Meta Platforms Ireland Limited. Meta receives the event, page address, technical browser/device data, IP address and permitted cookie or ad-click identifiers. Meta may link them with its account data for advertising measurement and personalisation. We do not send form names, email addresses, phone numbers, messages or designs to the Pixel, and do not use automatic advanced matching.
The _fbp cookie and, following ad clicks, _fbc typically last up to 90 days. Processing outside the EEA may occur. To withdraw, uncheck Marketing and save your selection: we stop further Pixel events and delete this website’s own Meta cookies. Meta’s notices below explain its handling of previously sent data and your rights.
With Marketing consent, we also measure product page views (ViewContent), starting an enquiry (QuoteStart), phone or email link clicks (ContactClick), and attaching a design (PlanAttached). These are separate interest signals; a click does not confirm a completed call or sent email. Events may be used to create remarketing audiences and exclude people who already enquired from repeat enquiry ads. Event parameters contain only language, product category or contact channel, never form contents.
KILNER FENSTER
From customers who chose us.
From our customers’ public Google reviews.
„Very good, precise work. Everything really worked out with my conservatory. […] Gábor, the owner, is very likeable and also speaks German.”
Thomas’s conservatory
Thomas describes a conservatory of around 15 m². He reports a smooth survey and quotation process, with installation completed in one day instead of the two planned. He particularly highlights the quality and communication in German.
„Great service. Very professional. Would highly recommend!”
„Precise, accurate measurements and perfect installation! Excellent value for money! I can only recommend them.”
„The quote arrived quickly and was complete. […] Installation was very quick and clean. All in all, very good work.”
„A reliable partner. Beautifully finished windows and doors, good-quality insect screens. I recommend them to everyone.”
„Very friendly communication, competent planning and installation. The wind and sun protection has worked perfectly for years.”